About The Job

Our client is a major government entity in the Kingdom of Saudi Arabia, operating in the energy and utilities sector, currently rolling out a large-scale Oracle CRM transformation. As part of this engagement, we are seeking experienced Oracle CRM Program Managers who can drive complex, multi-workstream delivery across business and technology teams. This role requires a leader who can bring structure, momentum, and clarity to an enterprise-wide CRM program managing stakeholders across government, business operations, IT, and Oracle implementation partners. This is an on-site role in Riyadh, starting February 1st and expected to run 6-18 months.

What You'll Do

Lead the end-to-end delivery of the Oracle CRM program, ensuring alignment with business and technical objectives

Ensure adherence to Oracle-recommended program management and deployment methodologies

Coordinate across multiple workstreams, including business teams, Oracle SI partners, and other third party partners involved

Own program governance: planning, scheduling, risk management, RAID tracking, steering committee preparation

Define clear delivery plans, scope, milestones, KPIs, dependencies, and standards

Drive issue resolution, escalation management, and stakeholder alignment

Facilitate workshops, program reviews, and design validation sessions

Track performance against timelines and budgets; prepare exec-level reporting

Support change management, training, and adoption planning

Requirements

6-12 years of Program or Project Management experience

Strong experience delivering Oracle CRM initiatives

Solid understanding of Oracle program methodologies and CRM deployment approaches

Comfortable working with multi-vendor and government stakeholder teams

Excellent communication and stakeholder management capabilities

Experience in the energy and utilities sector

PMP, PRINCE2, Agile, or Oracle certifications

Arabic speaking is preferred

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