Job Purpose:

Support colleagues and implement the process of the insurance and ensure all company policies and procedures are followed and implemented.

Main job duties and responsibilities:

• Ensure Working within the set policies & procedures and guidelines.
• Receive claims, process, revise requests and complete the cycle to ensure refunds are accurate.
• Monitor different payments, cheques, deductions, personnel clearance or medical refund.
• Handle emergency medical services among brokers, parents and insurance company. Update employees’ database regularly.
• Make tours among the company different locations to ensure processes are going as planned, collect, and solve any problems and/or issues that may arise.
• Ensure eligibility for refunds and insurance plans for colleagues.
• Respond to all inquiries and provide any assistance needed.
• Handle colleagues’ needs, chronic cases, prescriptions and any other needed support.

Job requirements:

Educational background and previous experience:

• Bachelor’s Degree in a relevant field.
• 1 to 3 years of experience.

Knowledge and Functional Skills:

• Highly Communication skills
• Problem solving
• Analytical skills
• Administration and coordination skills
• Good Knowledge of using MS office applications (Excel, Word, PowerPoint)
  

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