الخبرة : 3-5 سنة
الراتب : no mention
المكان : Cairo
Job summary
ABK is seeking a dynamic and results-oriented Corporate Relationship Manager to join our committed team. In this pivotal role, you will be responsible for nurturing and enhancing relationships with our corporate clients, ensuring their needs are met, and delivering exceptional service that strengthens ABK's reputation as a trusted partner.
Responsibilities
- Develop and maintain strong relationships with corporate clients to understand their needs and ensure satisfaction.
- Identify opportunities for upselling and cross-selling products and services to existing clients.
- Conduct regular check-ins with clients to assess their satisfaction and gather feedback for service improvement.
- Collaborate with internal teams to deliver customized solutions tailored to client requirements.
- Prepare reports on client engagement and performance metrics to track progress against business objectives.
- Monitor industry trends and competitive landscape to identify new client acquisition strategies.
- Participate in client meetings and presentations to communicate ABK's value proposition effectively.
Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 5 years experience in client relationship management or sales, preferably in a corporate environment.
- Strong interpersonal and communication skills, with the ability to build rapport with clients.
- Proven track record of achieving sales targets and managing client accounts successfully.
- Ability to analyze client needs and tailor solutions accordingly.
- Excellent problem-solving skills and a proactive approach to addressing client concerns.
- Familiarity with CRM software and digital communication tools.