• Assist in developing and implementing quality policies and procedures.
• Monitor the implementation of the Quality Management System (QMS).
• Supervise inspection and testing activities to ensure compliance.
• Review quality reports and analyze data for improvement opportunities.
• Follow up on corrective and preventive actions (CAPA).
• Coordinate with departments to ensure adherence to quality standards.
• Participate in internal and external audit processes.
• Handle customer complaints and support resolution and prevention.
• Train staff on quality procedures and standards.
• Prepare periodic reports for the Quality Manager.
• Act on behalf of the Quality Manager in their absence

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