مشرف تطوير المنظمة / Organization Development Supervisor – New Borg El Arab, Alexandria

مشرف تطوير المنظمة / Organization Development Supervisor – New Borg El Arab, Alexandria
نوع العمل : عمل كلى
الخبرة : 3-5 سنة
الراتب : Not
المكان : مصر

A GLIMPSE ABOUT CRÉDIT AGRICOLE EGYPT:

Crédit Agricole Egypt Since its launch in 2006, Crédit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Crédit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt’s national priorities.

With a universal customer-focused model, Crédit Agricole Egypt is “a whole bank just for you” serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers’ best interests, Crédit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Crédit Agricole Egypt’s endeavor to attain its customers’ satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Crédit Agricole Egypt is in line with the world’s digital transformation, encouraging and implementing an innovative environment to exceed its customers’ expectations.

In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment.

Responsibilities:

  • Assist in implementing Cards marketing strategy in line with the bank global strategy
  • Work cross-functionally to implement the global Cards strategy
  • Assist in Managing Scheme Relation& Responsible for Scheme Contract KPI Achievements & Reporting Status & Funds Collection
  • Assist in Providing updates on strategy progress, performance, etc... to various levels of the organization
  • Developing programs/products: Products Approval documents, producing material, handling technology integration and testing, procedural documentation, marketing and promotional material, contractual agreements
  • Revamp and re-align existing product offering to maximize product proposition and guarantee long term product competitiveness
  • Manage and optimize the performance of the product portfolio in terms of business targets versus actual, quality of portfolio, expenses and profitability and ensure set targets are achieved
  • Manage existing bank partnerships and develop new business partners
  • Ensure constant market evaluation and competition monitoring to keep abreast of all product and promotion activities
  • Launch adequate campaigns, design/upgrade products based on understanding of client needs and market opportunities
  • Training/orientation of all Retail Banking front liners with respect to Basic Certificate
  • Review Complaints & Pain points report as analyzed from Cards Product Manager
  • Support in setting Year Budget
  • Conduct Tariff exercise
  • Support Acquisition Budget by Monitoring & Salvage Acquisition/TIA issues
  • Ensure Lending Programs are closely monitored & Annual Risk Review for Programs

Conduct Annual Products Review

Qualifications:

  • Bachelor Degree
  • Minimum 5 years of Banking experience
  • Cards product knowledge
  • Market knowledge
  • Product management experience with cards
  • P&L understanding