Main Requirements:

• 2-3 years of experience as Admin, CSR, O2C or similar
• Bachelor's Degree in Business, Accounting etc.
• Customer focused experience
• MS. Office skills, especially Excel
• Good Communication skills
• Proficient in English and Arabic

Key Responsibilities:

• Provides administrative support by conducting research, preparing statistical reports and addressing routine information requests.
• Gathers, compiles and verifies information and enters it accurately into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets.
• Assists with data collection, data entry and report generation on various departmental related activities.
• Assists with associate functions such as preparing correspondence, receiving visitors, arranging conference calls and scheduling meetings.
• Responds to, or redirects, routine inquiries from external or internal sources about the organization/department, its activities, or processes so callers/visitors are answered promptly and accurately.
• Prepares documentation for payment of vendors, suppliers and other third parties as applicable; submits documentation and enters request for payments into accounting system; responds to inquiries from accounts payable and payees.
• Documents and maintains departmental policies and procedures.
• Participates as a team member on departmental related business improvement assignments and projects as needed. Performs other routine administrative activities as needed per the established procedures of the organization and/or department.

Qualifications and Competencies Competencies:

• Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
• Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer focus - Building strong customer relationships and delivering customer-centric solutions. Ensures accountability - Holding self and others accountable to meet commitments.
• Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
• Data Analytics - Discovers, interprets and communicates qualitative and quantitative data; determines conclusions relying on knowledge of business or functional frameworks; simultaneously applies statistics, data validity, data visualization, and problem solving approaches to effectively extract meaningful patterns and business insights; presents conclusions and outcomes that enable data driven business decisions.
• Data Communication and Visualization - Constructs a tale of the business problem, root cause, solution options, and opportunities through illustrating data visually, including reports and dashboards.

Same Posting Description for Internal and External Candidates

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