Location: Egypt, Cairo – Heliopolis (Required) - ONSITE

Employment Type: Full-Time

Reports To: Admissions Manager UK

Department: Admissions

Salary: 25,000 EGP

Perfect ENGLISH IS A MUST

MUST be available for immediate start in 5th January 2025

About Platinum Services Oxford LTD: a leading education consultancy based in the UK, specialises in student recruitment and university placements. We have expanded our operations to Egypt to provide personalised support to aspiring students who wish to study in the UK.

For clarity, the team in Egypt will be an extension of the UK head office and will be marketing ONLY to the UK market.

Role Summary: The Student Processing Officer is responsible for accurately and efficiently inputting applicant data into university portals, ensuring all application submissions meet internal standards and university requirements. This role plays a critical part in the admissions lifecycle and directly impacts the conversion of qualified leads to enrolled students.

Key Responsibilities:

• Input student information into relevant university portals in line with each institution’s format and requirements.
• Review submitted documentation (ID, qualifications, proof of residence, etc.) to ensure completeness and compliance.
• Liaise with student advisors to resolve documentation gaps or inconsistencies prior to submission.
• Track and update application statuses across CRM and university systems.
• Monitor deadlines for application submissions and escalate urgent cases.
• Work closely with the Admissions Team to align university selection with each student’s eligibility, location, and tech access.
• Maintain accurate digital records in accordance with GDPR and internal data protection policies.
• Identify process improvements and support system updates for automation in Monday.com.

Required Skills & Experience:

• Strong attention to detail with the ability to follow multi-step procedures without errors.
• Comfortable using multiple digital systems and databases simultaneously (e.g., CRM, university portals, JotForm, SharePoint).
• Understanding of UK university admissions and Student Finance England is desirable.
• Excellent written communication skills for clear data entry and internal correspondence.
• Ability to manage a high volume of repetitive tasks without compromising on quality or speed.

Ideal Candidate:

• Methodical and process-driven.
• Reliable, with a strong sense of responsibility and ownership.
• Able to work independently and proactively flag issues.
• Committed to supporting student success through operational excellence.

Why Join Platinum Services?

• Be part of a purpose-driven company making a real difference in people’s lives.

• Supportive and collaborative working environment.

• Opportunities for growth and progression.

• Competitive salary and staff benefits.

Qualifications & Experience:

• Familiarity with admissions procedures, academic programmes, and higher education pathways.

• Strong problem-solving skills, with the ability to adapt to new challenges quickly and efficiently.

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