نوع العمل : عمل جزئى
الخبرة : 0-3 سنة
الراتب : 3000 EGP
المكان : Cairo , EG
الخبرة : 0-3 سنة
الراتب : 3000 EGP
المكان : Cairo , EG
Job Details
Experience Needed:
More than 1 year
Career Level:
Experienced (Non-Manager)
Education Level:Not Specified
Salary:
2800 to 3000 EGP Per Month, 3K with quartley promotions
Job Description
Vacancy title: Customer Service and Moderation Executive - working from home
Working hours: from 7am to 2pm
Working Days:Saturday to Thursday
Salary: 3000 with quarterly promotions
Job description:
- Receiving and handling customer messages (Arabic and English)
- Handling questions and concerns with immediate reply with maximum reply window 15 minutes
- Handling customer complaints
- Reporting.
Job Requirements
- Proven customer support experience or experience as a Client Service Representative
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively