Job DetailsExperience Needed:4 to 6 yearsCareer Level:Experienced (Non-Manager)Education Level:Not SpecifiedSalary:ConfidentialJob Categories:Customer Service/SupportQualitySkills And Tools:Quality As...

الاستماع إلى المكالمات وتقييم أداء موظفي الكول سنتر يوميًا.تقديم ملاحظات وتدريبات عملية لتحسين مهارات البيع والإقناع.إعداد تقارير أداء أسبوعية ونماذج تقييم جودة.تدريب الموظفين الجدد على أسلوب التواصل...

ole SummaryThe Quality Supervisor is responsible for monitoring, evaluating, and improving the performance of call center agents to ensure exceptional customer service delivery. This role focuses on m...

ATORY: Call center experience in telecommunication companies.Minimum experience in the call center industry is 1 year.MANDATORY: Minimum 6 months of experience as a qualityVery good or excellent in th...

NDATORY: Call center experience in telecommunication companies.Minimum experience in the call center industry is 1 year.MANDATORY: Minimum 6 months of experience as a qualityVery good or excellent in...

Job Summary:Monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Provides feedback to improve performance...