الخبرة : 3-5 سنة
الراتب : Not
المكان : القاهرة
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Egypt · Cairo
Customer Support Specialist - German Speaker
MARS logo
MARS
6th of October · Cairo · Egypt
1 hour ago
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4 Open Positions
Full time · Entry level
Business Process Outsourcing (BPO)
Job Description
Date posted: October 16, 2025
Pay: 22,000.00 (EGP) - 27,000.00 (EGP) per month
Job description:
German Speaker - Customer Service Rep.
**Location: ** 6th of October City, Egypt
**Job Type: ** Full-time (On-site)
About the Role:
We are looking for a German-speaking Customer Service Agent to join our growing team. The ideal candidate will be responsible for handling customer inquiries and issues through chat, email, and phone, ensuring a high level of customer satisfaction.
Key Responsibilities:
Respond promptly and professionally to customer inquiries via chat, email, and phone.
· Provide accurate information about products, services, and company policies.
· Resolve customer complaints efficiently and follow up to ensure resolution.
· Maintain detailed and accurate records of customer interactions.
· Collaborate with other departments to improve customer experience and service processes.
· Meet or exceed