Lucky is Egypt’s leading fintech platform, empowering millions to take control of their financial lives.

Founded in 2019, Lucky was built on a simple mission: to make smart, accessible financial solutions available to everyone.

Today, more than 13 million users rely on Lucky to save money, manage spending, and access flexible credit options that fit their lifestyle.

Lucky offers Fast and convenient credit access In addition to Exclusive discounts and vouchers!

Role Overview:

The HR Operations Manager is responsible for managing and optimizing core HR operational functions, including payroll administration, personnel management, employee benefits, and HR compliance.

Key Responsibilities:

1- Payroll Management

• Oversee end-to-end payroll processing.
• Ensure accuracy of salaries, overtime, bonuses, deductions.
• Coordinate with Finance to ensure timely salary disbursement.
• Manage payroll audits and maintain payroll records.
• Ensure compliance with local labor laws and social insurance regulations.

2- Personnel Administration

• Maintain and update employee files (contracts, renewals, documentation).
• Handle employment contracts, probation confirmations, and amendments.
• Ensure compliance with labor law requirements and internal policies.
• Manage leave administration and attendance records.
• Oversee social insurance and labor office documentation.

3- Benefits

• Administer employee benefits programs (medical insurance, social insurance, allowances, etc.).
• Liaise with benefits providers and ensure timely enrollment and updates.
• Handle employee queries related to benefits and payroll.
• Support annual salary review cycles and compensation adjustments.

Profile Requirements:

• Bachelor’s degree in Business Administration, HR, or related field.
• 5–7 years of experience in HR operations, payroll, and personnel management.
• Strong knowledge of local labor law and social insurance regulations.
• Experience with payroll systems and HRIS platforms.
• High level of accuracy and attention to detail.
• Strong organizational and problem-solving skills.
• Ability to handle confidential information with discretion.
• Excellent communication skills.

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